What if I want to exchange my kit?

Did you get a French Kit gift in a colour that's not quite to your liking?

Do you regret the colour you chose for yourself?

Not a problem.

If you're not entirely satisfied with your kit, I'm happy to exchange it. You have 7 days to decide if you wish to return it*. Returned orders must be postmarked no later than 7 days after initial delivery.

All shipping costs for the return will be at your charge.

Each returned kit must be in perfect condition, with its invoice as well as a note with the reason of the return.

French Kit will exchange your kit or give you a refund within a 30 day period, so long as the reason for the return is fair and justified.

Any kit returned incomplete, damaged or soiled in any way will not be taken back. Once again, shipping costs for the return trip back to you will be at your charge.

Please note that once the sealed envelope containing the pattern has been opened the kit can no longer be returned or exchanged.

*Special conditions apply to the following:

Christmas period: for any order placed between 1 and 20 December, you have 30 days from the day of receipt to return your kit in accordance with the present "returns policy".